m2dashboard :: the multi-access manager for converged mobile services

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m2dashboard - easy setup and administration of mobile Internet

m2dashboard is mquadr.at´s newest development in the field of mobile broadband and 3G: this novel software will help you to bring your customers online with only a few mouse clicks. This CPU-friendly application, with its clear and easy to use user interface, allows even customers without any technical know-how to easily use their mobile Internet.

By means of m2dashboard you offer your customers the perfect introduction to the world of mobile broadband!

m2dashboard is a stand alone application, though it can be integrated into other products from mquadr.at: e.g. as a separate component (building block) of our support solution m2webcenter, your mobile broadband internet access can be fully managed and repaired, if applicable. A detailed diagnosis, as well as the possibility to repair detected errors with only one mouse click in case of erroneous settings, represents the biggest advantage for you and your customers in this context.

Capacity and advantages

Identification with the ISP

m2dashboard is modularly built and can therefore be completely adapted to the individual needs of the ISP: you determine the appearance and the comprised functionalities. Be sure to make m2dashboard your own dashboard!

Initial setup

m2dashboard incorporates detailed step by step instructions for connecting the 3G hardware (by means of graphical animations). Hence the correct usage and connection of the respectively supported 3G hardware are ensured. The fully automatic technical installation of the mobile internet access (APN, username, password, etc. are automatically setup for the customer in the 3G hardware) is also taken care of.

Support

Reduce your hotline calls regarding mobile broadband internet! The fully automatic installation including detailed step by step instructions for connecting the necessary hardware, considerably reduces ISP support costs. By means of integrating m2dashboard into m2webcenter with Selfrepair, calls related to erroneous settings of the 3G connection, will be a thing of the past: our elaborate diagnosis and repair processes detect the most common errors automatically and in this case, offer the user detailed information on how to manually fix them as well as the fully automated ONE-Button-Selfrepair functionality.

Costs

By means of the connection manager which can be optionally integrated, you can also help your customers to handle their different access technologies: thus, a 3G connection will only be allowed if the customer does not have access to his Internet through a wired line. So the customer can use their wired net internet access at home and if they are en route, the system switches automatically to the mobile Internet access. The customer can consequently optimize his connection, without caring about the internet access technology he is currently using.

Hardware

m2dashboard is currently especially optimised for Huawei, ZTE and Option as well as for Sierra Wireless, but every 3G modem that is currently available on the market, also embedded ones, can be adapted and integrated accordingly. Therefore only one application is needed for all the modems supported by the ISP. m2dashboard also supports embedded devices!

Benefits

Save costs:

One connection manager for all customers

One product life cycle
One dashboard covering all different hardware devices- from USB sticks to embedded devices
One software vendor
Independant of hardware vendor
One support training
Shorter support calls