Imagine the perfect Internet experience...

You are looking for a way to communicate with your customers?
To be present on their desktops, to be at the centre of their daily Internet experience- thus creating brand awareness and ensuring that all products and benefits you may offer are available to them?
Well, m2suite does all that and a lot more.

One suite contains it all – your software applications, customer communication services, diagnostic and self-repair systems, media management and embedded streaming content in one well-arranged interface.

Instead of delivering all kinds of content and software separately, you now have the opportunity to deliver it ALL ... in ONE package.

Now you as an ISP can offer your consumers a personal everyday suite, that is so practical, that in the end it‘s indispensable to the customer. See for yourself!

services

It’s simple: you give your customers all the tools they need for managing their complete Internet portfolio.
The central access point to the home network and all Internet services. From setup to installation, from configuration to auto-repair. Quick, secure, and fully automated. It’s all in the box.

revenue

Whatever Internet products you provide, whatever you offer in addition, and whatever you want to communicate to your customers – m2suite delivers it all to your customers in a cool, new way.
Since customers can also configure m2suite to their needs (e.g. adding personal apps, widgets etc.), just as easily as on a smartphone, you are always present on their desktop, with offers, logos, and services, creating perfect brand awareness. Customers will love your suite.

What’s in the box

This is a short overview of m2suite‘s recommended main functions and most distinctive features.

interactive desktop

The core of m2suites’ interface technology is a dedicated consumer desktop that makes it easy for users to organise their Internet services. Easily customisable and fully interactive, it manages everything: Internet access, e-mail, WLAN, repair functions. And any additional software you may want to include. One interface. One starting point. One face to the customer. And as easy to handle, as a smartphone/tablet desktop.

app container

m2suite is a breakthrough in client application software – it provides internet users with an app container for any Internet- or ISP related program. Tailor-made and easy to upgrade with additional programs, links and the integration of dynamic content. m2suite is everyone’s universal service and control center.

modular on two levels

First: As the ISP you select the components you want to include and define what your customers will be able to change.
Second: the consumers have the option to customise m2suite to fit their needs, by including apps and widgets of their choice, easily via drag & drop, of course within the limits defined by you.

Of course, there’s more.

value added services (VAS)

Apart from being the most advanced client Internet software available, m2suite is also an ideal marketing and sales platform.
Whether you offer value added services, whether you sell additional products or whether you guide consumers directly to specific presentation or support areas – with m2suite, you can do all that directly within the application. As an integral part of your Internet product.

desktop marketing and advertising

m2suite will help you to make the consumer desktop your primary communication channel: with animated ads and specially designed messages, by embedding any media content – for integrated customer communication: Branding, messaging, desktop advertising. Based on user profiles and right on target.

installation & configuration

Internet configuration can be tricky: A lot of settings, a lot of parameters, a lot of things to be considered. You just need to provide the line, m2webalizer configures everything else: modem, PC, e-mail, WiFi/WLAN, etc. – The consumer can set up your complete Internet portfolio without any third party help. It works with any hardware and access technology you provide, and is available for both Mac OS X and Microsoft® Windows®.
No more manuals, no more calls to customer support, no more Q&A in Internet forums.

intelligent and easy to use mobile connection management

m2connectionmanager is an easy to use application that intelligently manages both mobile and fixed line broadband connections (3G/4G WWAN, WiFi/WLAN, WiMax, LAN, DSL, cable, etc.).
Your customers don’t need to worry about the right connection – m2connectionmanager seamlessly switches between all types of connections.

diagnosis & selfrepair

Once everything’s installed, set up and connected, m2selfrepair also makes sure that it stays that way.
m2selfrepair is an intelligent diagnosis and auto-repair software, that identifies and corrects errors related to the Internet (modem, connection, WiFi/WLAN, e-mail, etc.) in real time, before users even notice and regardless of whether they are on- or offline.

to sum it up:

Your suite could contain it all – software applications, customer communication services, diagnostic and self-repair systems, media management and embedded streaming content. Instead of delivering all kinds of content and software separately, you now have the opportunity to deliver it ALL ... in ONE cool package. That’s why we chose the slogan “all in one – one for all” – it neatly sums up what m2suite is about.

m2suite can be customised freely

...according to any requirement you may have. Brand it, select your languages, choose your wording, and pick the modules you like.

available modules

Your suite might include:

• automatic Internet setup - covers all aspects of Internet, e-mail, browser and hardware configuration (→ m2webalizer)
• comprehensive connection management that covers all access technologies (3G/4G WWAN, WiFi/WLAN, WiMax, LAN, DSL, cable, etc.) and any CPE you provide (→ m2connectionmanager)
• smart error detection and self-healing, that instantly repairs more than 250 errors before users even notice (R.I.S. - Realtime Intelligent Selfrepair → see m2selfrepair)
• ISP-specific status report with all relevant information on the Internet connection
• links or direct access to your customer service center
• offers and advertisements (up- and cross-selling)
• integration of your additional value added services (VAS)
• secure WLAN configuration (setting, securing, storing, and changing of WLAN data)
• fully automated update-function to stay ahead of the market (→ m2liveupdate)
• your apps, modules and content – m2suite is fully customisable: Just let us know...
• while giving your customers the chance to add apps, widgets, etc. to make it their suite