Overview

Initial setup

Get your customers online in seconds, despite the complexity of WLAN technology and hardware configurations. Initial setup of wireless Internet access is child’s play – right from the start, the customers will know they have decided on the right business partner.

Customer retention:

Do you want to make your WLAN access technology available to existing customers as well? Simply include m2wlan (on CD, USB stick or as a download) with your wireless hardware and the customers can quickly and simply switch to wireless Internet access at the click of a button. This service increases your customer satisfaction and cost efficiency.

Support:

Do you know your Top 10 support queries? Is setting up a wireless network or adding additional computers to an existing WLAN network one of them? Reduce your call centre load with m2wlan! ISPs ability to supply quick and competent assistance on technical problems can score easy points with customers. The animations which can be integrated into m2wlan provide precise and simple depictions of the WLAN cable connections, allowing you to save additional money on manual connection guides!

Hardware configuration:

During automatic WLAN setup with m2wlan, the hardware supplied or supported by the ISP is also taken into account and, if necessary, configured automatically!

The WLAN router is configured as required by the customer, and above all according to special ISP requirements. The necessary WLAN settings (SSID, encryption method, keys, etc.) are read out automatically and re-entered if necessary, the selected wireless network connection is configured, and finally, the computer is automatically connected to the wireless router.

Advantages

• configuration of wireless network connection takes place entirely through network configuration applications and the associated interfaces
• (WZC/native WiFi) provided by Microsoft®
• gets your customers on the Internet using a wireless connection, quickly and conveniently
• quickly and easily add further computers
• intelligent setup wizard
• clear and user-friendly design
• fully automatic setting and reading out of relevant wireless data for the modem/router
• reduces support centre load
• can be adjusted to desired Corporate Identity and text content
• comprehensive branding and design options
• secures a competitive advantage over other providers

Details

Wireless network connection, WLAN router and wireless adaptor configuration

• integrated animations: to help correctly connect the hardware (graphically animated, step-by-step explanation including checks in the background)
• automatic recognition of WLAN capable hardware (routers, etc.) and dynamic call of the appropriate WLAN installation procedure from the internet installation software
• fully automatic configuration of the wireless network connection including entering the pre-shared key. This can be automatically generated if necessary
• print and save functions for customer-specific WLAN data. This data is needed to add further computers to this WLAN at a later point in time
• automatic configuration of supported routers using ISP-specific WLAN data
• automatic activation of the router‘s WLAN function
• automatically setting of an administrator password in the router
• entering of all WLAN-specific data for supported routers (SSID, encryption, authentication, etc.)
• automatic configuration of existing WLAN peripherals: wireless card, wireless USB stick, USB adaptor, etc.
• read out of all WLAN specific data from the router
• display of all wireless network connections found in the area with detailed information on the SSID, signal quality, encryption, etc.)
• automatic setup of wireless network connections between wireless network cards (USB stick, etc.) and the supported router
• automatic securing of the entire WLAN

Easily add further computers to an existing WLAN

• select wireless card/adaptor
• select wireless network
• enter pre-shared key (if necessary)
• connect computer using the wireless network connection

Automatically configure all relevant security settings

• select appropriate encryption protection
• protect the WLAN (encryption, WEP, WPA, pre-shared key, …)
• save key

m2wlan (technical)

• supports all Microsoft® Windows WiFi APIs (XP/Vista – WZC/native WiFi) to
  
  
  • list WiFi adaptors and their properties
  • list all available wireless networks and their properties
  • connect to (and disconnect from) wireless networks
  • work with network profiles: create/load/save/modify
  • make entries in the Microsoft® Windows firewall
• recognises and configures all internal and external WiFi adaptors
• supports all WLAN encryption methods (open/shared/WPA/WPA-PSK/WPA2/WPA2-PSK)
• supports networks with WEP/TKIP/AES encryption
• can be used as an ISP-specific WiFi manager to switch between wireless connections
• automatically installs necessary Microsoft® hotfixes and Service Packs, if necessary
• carries out appropriate connection tests in the background
• and much more