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Self-service software
for Telcos, ISPs and
their customers

Empowering your customers
to easily manage all aspects of their
Internet access and home network

Discover products

Key product features

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Getting the
user online

Automatic setup for all
Internet access technologies
& value added services

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Optimising the
home network

Easy management for
all devices & optimum Wi-Fi
for all Internet services

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Troubleshooting
in-home problems

Intelligent diagnosis,
automatic repair & sustainable
customer education

Benefits for Telcos and ISPs

  • Check markMassive savings on call center expenses (less volumes, shortened AHT)
  • Check markSignificant reduction in CPE swaps and truck rolls
  • Check markImproved customer satisfaction and reduced customer churn
  • Check markQuick time to market and high ROI

Trusted by leading ISPs

Used by millions of end customers

  • ISP
  • ISP
  • ISP
  • ISP
  • ISP
  • ISP
  • ISP

Newsroom

Qelp & mquadr.at announce strategic partnership

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Go-live of the innovative o2 DSL Service Suite

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Telefónica Germany selects our m2suite home for their dsl self-service solutions

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Blog

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Internet issues we always have to solve for our relatives

Many of us spend the Christmas holidays with friends and family. Relatives with limited technical knowledge are likely to use

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