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Self-service software
for Telcos, ISPs and
their customers

Empowering your customers
to easily manage all aspects of their
Internet access and home network

Discover products

Key product features

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Getting the
user online

Automatic setup for all
Internet access technologies
& value added services

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Optimising the
home network

Easy management for
all devices & optimal Wi-Fi
for all Internet services

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Troubleshooting
in-home problems

Intelligent diagnosis,
automatic repair & sustainable
customer education

Benefits for Telcos and ISPs

  • Check markMassive savings on call center expenses (less volumes, shortened AHT)
  • Check markSignificant reduction in CPE swaps and truck rolls
  • Check markImproved customer satisfaction and reduced customer churn
  • Check markQuick time to market and high ROI

Trusted by leading ISPs

Used by millions of end customers

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Newsroom

Live-Webinar: „m2suite“ – alltägliche Internet-Herausforderungen selbständig lösen

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Quick, simple, automated: Magenta Router Hilfe now also helps with every step of the home network extension

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The new My Swisscom Assistant: premium features for automated self-service beyond classical Internet related topics

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Blog

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m2bbb – far away but still in the office

How do we develop features for our international customers that require the Internet Service Provider's (ISP) very own infrastructure – without leaving our head quarter in Vienna?

Read the full story

We are part of a strong network

mquadr.at was founded in 2000 and belongs to Harris Group since 2019

  • Harris Group