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Quickline AG


Quickline group is the 3rd biggest TV and 4th biggest Internet and telephony provider in Switzerland. Together with 24 partner companies, among them Finecom, Quickline offers Internet, fixed and mobile telephony to 420.000 households and business customers as a full service provider.

Quickline WLAN Optimizer – a modern Wi-Fi optimization solution based on m2wlan (November 2013)

Quickline WLAN Optimizer – a modern Wi-Fi optimization solution based on m2wlan (November 2013)

Swiss full-service provider Finecom Telecommunications AG uses the Quickline WLAN Optimizer – a customized version of m2wlan – to offer its customers an easy-to-use software to analyse and configure the optimal Wi-Fi channel, resulting in faster and even more stable Wi-Fi.

Central features of the Quickline WLAN Optimizer:

  • Quickline Look & Feel – customized branding styled in line with the Quickline brand identity
  • Authentication process completely integrated into existing interfaces – Quickline customers can use their login
  • Automatic configuration of Wi-Fi routers – once customers log in using their Quickline account, the configuration is executed via an online remote interface without any further customer input required
  • Configuration via LAN or Wi-Fi – following a configuration via LAN, a Wi-Fi connection is automatically established (if desired)
  • Dual-band support: Wi-Fi infrastructure is analysed on 5 GHz and 2,4 GHz frequency band
  • Optimal channels for both frequency bands can be configured together or independently
  • Detailed graphical display of Wi-Fi environment, including a detailed channel load overview

These features ensure a stable connection, fast Internet, and good signal strength, resulting in increased customer satisfaction.

“Customer service is extended all the way to the consumer’s home computer, hotline calls and resulting support costs are reduced significantly.”

Analysis and optimisation of the Wi-Fi infrastructure with Quickline WLAN Optimizer

Users are still barely aware that the chosen channel significantly influences the quality of the home Wi-Fi network. In the widely used 2,4-GHz frequency band especially, the number of existing Wi-Fi networks is consistently on the rise, resulting in unstable connections, massive speed loss and severely reduced signal strength. Even if users are aware of the problem that demands an adequately configured Wi-Fi infrastructure, the correct configuration can be an insurmountable obstacle for users. The optimization process demands technical know-how, time, and patience. This is where the Quickline WLAN Optimizer comes into play and offers support: a user-friendly interface guides the customer through the process and offers, if desired, detailed information on every step (e.g., by providing a clearly arranged graphical display of the current Wi-Fi environment). This results in an optimally configured Wi-Fi – both in the 2,4 GHz and in the 5 GHz frequency band – a well-informed consumer, and increased trust in the service provider.