The ivv connection Manager is a software solution by
mquadr.at, based on an already proven mquadr.at product for
automated Internet connection. The functions of the tool were
adjusted specifically for the needs of field service agents of
insurance companies in order to automatically provide them with
the best available Internet connection in every situation via
LAN, Wi-Fi or mobile.
With the ivv Connection Manager the following well-known
scenario is a thing of the past: A field service agent arrives
at an appointment with a customer. He tries to establish an
Internet connection in order to get access to the necessary
documents. Several unsuccessful attemps delay the meeting and
create an unpleasant atmosphere.
How does the ivv Connection Manager help?
The ivv Connection Manager is installed directly on the
field service agents’ notebook. As soon as the notebook is
started, it is automatically connected to the available
prioritised connection: LAN, in case the notebook is connected
with a LAN-cable at the workstation; Wi-Fi, in case the
company’s Wi-Fi or another known Wi-Fi is in reach. For the
agents on the road a secure VPN connection is established via a
mobile adapter integrated in the device.
The ivv Connection Manager’s appealing and easily
understandable interface displays the current connection status
(online/offline, connection type: LAN, Wi-Fi, Mobile),
additionally available connection types and the signal
strength. With a click on the appropriate button, the
connection can be changed, started and stopped manually.
Different configurations of the tool can be customised and
configured by the ISP himself at any time: e.g. prioritisation
of connection types, connections with secure
and unsecured Wi-Fi networks, mass data transfer, determination
of programs that automatically trigger the setup of an Internet
connection when opened.