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Customer Experience Management in Telecoms Summit in Vienna and’s after show event

Vienna, 18.09.2014 -
We are looking forward to the next Customer Experience event as our product and expertise are a perfect fit for this topic. This interesting event attended by customer experience management experts takes place September 22-24 in Vienna.

Customer Experience – a key topic for telcos today, as the event organisers recognise

“The European telecoms market is one of the most competitive and crowded in the world. For the past couple of years innovative CEM programmes have been the clear differentiators for operators who want to retain and grow their customer base.” Customer Experience and self-service automation software solutions are increasingly in demand, as they are boosting customer experience while reducing support costs.’s products are fully aligned with a customer-centric view of e-care and support.

After show event with

Agenda and why to attend

  • Introduction to m2suite “digital self-care” and “customer experience” software
  • Case studies of leading European ISPs (Swisscom, KPN and many more)
  • Learn how m2suite can help you achieve your KPIs and goals.

Date & Time: Monday September 22 2014, 18:00 - 19:30
plus informal dinner afterwards at a typical Austrian restaurant

Location: offices (Albertgasse 35/15, 1080 Vienna)

You can’t attend on September 22?
Give us feedback, and we will gladly send you information and/or arrange an individual meeting with you!

Registration & feedback: / +43 1 505 40 50