A1 Servicecenter new: Powerline module & more customer services
Quick and stable Internet directly from the socket and a perfectly linked comprehensive customer support are the focus of the new A1 Servicecenter release.
Following the new A1 Servicecenter based on m2suite in June 2015 the product’s first expansion stage has now been carried out successfully.
Powerline in A1 Servicecenter
Powerline is a technology using in-house powerlines to transmit Internet data. Thus, an excellent Internet connection can be ensured even at the farthest parts of customer homes or those being blocked by walls. Using Powerline, A1 provides their customers with great Internet performance throughout the entire household.
The new Powerline module of A1 Servicecenter guides the user through all steps necessary to set up, configure, and extend their Powerline network. Powerline Starter Sets and additional Powerline adapters can easily be ordered in the A1 Webshop. Once all necessary components are present, the user is given clear and simple instructions on how to set up their Powerline network or add additional adapters to the network.
All information on the current network such as activity and transmission rate of the adapters as well as network security are clearly arranged in an interactive widget. Using the detailed view, the different devices can also be configured one by one.
A graphical view offers an appealing way of keeping a good overview of the Powerline network and its performance as well as detecting and fixing possible errors. By supporting Powerline technology and providing its simple control through A1 Servicecenter, A1 continues to focus on a powerful product range and excellent customer convenience.
More customer services on Mein A1 desktop
With the extended Mein A1 desktop, the most sought after digital services become easily accessible. By using direct links to the A1 Serviceportal, users have immediate access to the customer area, their online bills and tailored offers.
Furthermore, apps such as Mein A1 or the brand new A1 WLAN Manager can be downloaded with just one click. These two applications allow the use of digital customer services of A1 on mobile devices such as smartphones or tablets at any time.
Thus, A1 Servicecenter offers the optimal setting to perfectly combine and promote digital customer services and helpful tools. The new A1 Servicecenter can be downloaded for both Windows and Mac from the A1 customer portal A1.net.