mquadr.at | News

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02/11/2022

MeinWLAN: improved features for individual support - NetCologne rewrites customer service

With the new and improved MeinWLAN app, NetCologne is taking a step further in customer service and empowerment of the user

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05/03/2021

Mastering everyday Internet challenges with the “SWS hilft”-App by Stadtwerke Schwerin

Stadtwerke Schwerin now support their Internet customers with the new self-service app “SWS hilft”.

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03/29/2021

Best on-site customer service with the new Proximus Home Optimizer by mquadr.at

For several years, the Belgian Provider Proximus has been using the desktop version of the Proximus Home Optimizer for field service technicians in addition to the mobile app.

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02/11/2022 MeinWLAN: improved features for individual support - NetCologne rewrites customer service

11/05/2019 mquadr.at launches a new version of m2suite mobile
10/01/2019 mquadr.at is now part of the Harris group
07/15/2019 NetCologne launches MeinWLAN app
04/04/2019 Mobile and for technicians - Proximus Home Optimizer App
03/11/2019 NetCologne selects m2suite mobile for their self-service solutions
02/13/2019 Qelp & mquadr.at announce strategic partnership, helping people to outsmart home network problems
01/31/2019 Go-live of the innovative o2 DSL Service Suite

10/04/2018 Telefónica Germany selects our m2suite home for their dsl self-service solutions
08/06/2018 Quickline launches self-service desktop solution by mquadr.at
08/06/2018 Quickline E-Mail Guides – The universal help to set-up e-mails
07/24/2018 Proximus Home Optimizer for technicians
07/19/2018 Proximus Home Optimizer for Android & iOS
01/17/2018 T-Mobile Router Hilfe App – The perfect Internet guide

12/18/2017 Quickline expands its self-care solutions with mquadr.at
11/08/2017 New customer: T-Mobile selects mquadr.at as new self-care supplier
10/12/2017 Proximus Home Optimizer: the self-care app for the best Wi-Fi experience
10/12/2017 New customer: Belgian incumbent Proximus chooses mquadr.at
09/22/2017 A1 Telekom Austria and KPN are up-to-date
06/20/2017 Home network and improved usability: the new My Swisscom Assistant
06/01/2017 Swisscom uses tools by mquadr.at for exhaustive e-mail security update
05/05/2017 mquadr.at at the ANGA COM 2017
03/09/2017 mquadr.at launches blog on current trends related to Internet technologies
01/12/2017 A1 Telekom Austria expands A1 WLAN Manager App

12/13/2016 mquadr.at annual review 2016
11/24/2016 My Swisscom Assistant emphasizes Internet security and usability
11/02/2016 mquadr.at‘s self-care product range – All set for hybrid technology
10/19/2016 Internet Security: new m2suite features for optimal protection when surfing
10/07/2016 m2suite supports macOS Sierra
09/29/2016 Dutch Online.nl releases Service Tool based on m2suite
09/13/2016 mquadr.at introduces new self-care modules @ Broadband World Forum
08/31/2016 m2suite Feature Spotlight: Home Network Connectivity Guide
08/02/2016 m2speedtest – a self-service tool to boost your Internet performance
07/28/2016 KPN Servicetool – What’s new in the latest relaunch?
05/25/2016 WLAN Optimizer for UPC Austria
05/11/2016 ANGA COM 2016 – Self-care features for a better home network
04/26/2016 Great media response to our Wi-Fi self-care app!
04/22/2016 Brand new: mobile self-care for Austria’s leading telco A1
04/21/2016 A1 Servicecenter new: Powerline module & more customer services
04/12/2016 O2 launches m2suite; featuring the all-new Internet First Time Setup
03/29/2016 New customer: m2suite for Dutch Online.nl
03/25/2016 A1 Telekom Austria launches Wi-Fi self-care app by mquadr.at
03/16/2016 New for My Swisscom Assistant: separate service desktop and Mac Care
03/02/2016 m2suite mobile – Live demonstration @ TM Forum 2016!
01/22/2016 mquadr.at presents mobile Self-Care App on roadshow in London
01/21/2016 Internet Self-Care on all platforms – m2suite for tablets and mobiles
01/14/2016 m2selfrepair reviewed in Chip Magazin

12/17/2015 Best of mquadr.at 2015/2016
11/27/2015 Quick and easy Broadband access – mquadr.at improves First Time Setup
10/30/2015 m2suite based A1 Servicecenter introduced on the A1 Blog
10/21/2015 mquadr.at‘s article on Broadband World Forum Blog
10/07/2015 mquadr.at @ the Broadband World Forum 2015 in London
09/10/2015 Swisscom enhances customer support through personalised self-care services
09/04/2015 mquadr.at visits LGI Tech Summit and CEM Vienna
09/01/2015 A1 Telekom Austria is launching new Servicecenter as m2suite
08/21/2015 New KPN Servicetool Features increase the range of the Home Network
07/15/2015 mquadr.at’s products ready for Windows 10
06/19/2015 Deutsche Telekom Online Manager – now available for Mac OS X
06/17/2015 mquadr.at in the Gulf States
06/02/2015 Quickline enhances Customer Experience with the self-care E-mail tool
05/27/2015 m2suite Feature Spotlight – Marketing & Service Notifications
05/12/2015 mquadr.at @ Angacom in Cologne
05/08/2015 mquadr.at @ TM Forum Live in Nice
05/04/2015 Ziggo offers the Wi-Fi Optimizer
04/24/2015 Unitymedia opts for the Wi-Fi Optimizer
04/13/2015 My Swisscom Assistant – New for Businesses
03/03/2015 mquadr.at gains UPC Netherlands as a new customer
02/26/2015 What’s behind our successful Wi-Fi Optimizer?
01/28/2015 Self-service solutions as the hot topic at the CEM Global Summit 2015
01/14/2015 mquadr.at @ the CEM Global Summit in London
01/11/2015 WLAN Optimization by mquadr.at successfully in use by leading ISPs

11/23/2011 Swisscom 'TV Photo Helper' for Windows®: easy photo sharing within the private home network
11/15/2011 Launch of the new 'KPN Installation Assistant (Arcadyan Edition)'
11/08/2011 'Swisscom Internet' - simultaneous internet setup and WLAN configuration for Windows® and Mac
11/02/2011 'KPN Assistant': diagnosis and auto-repair, based on m2selfrepair
10/13/2011 Going east – for the first time, mquadr.at will be present at the Broadband Russia Forum
10/07/2011 International recognition for first-class product at broadband forum in Paris
09/28/2011 Austrian technological leadership ensured through groundbreaking product
09/15/2011 ACTA is mquadr.at's new technology partner for South East Europe
09/12/2011 mquadr.at ranks among the best 100 in the telecom industry
07/29/2011 Join us at the Broadband World Forum 2011
07/25/2011 Swisscom e-mail setup and WLAN configuration for Mac
06/22/2011 mquadr.at establishes strategic cooperation with Bizmatica
06/15/2011 mquadr.at upgrades its products for A1 Telekom Austria AG
06/08/2011 mquadr.at becomes a member of the Broadband Forum
05/31/2011 mquadr.at supports A1 Telekom Austria’s new brand
04/28/2011 Intelligent installation: the Deutsche Telekom 'Internet-Software-Package'
04/20/2011 High-speed internet made easy: The new A1 Telekom Austria 'Controller'
03/07/2011 m2wlan: simple configuration and maximum security for Windows & Mac OSX
02/24/2011 Telekom Austria Group launches 'abroadband' based on m2connectionmanager
02/01/2011 Large Dutch project for mquadr.at - the launch of the KPN Installatie Assistent
01/20/2011 mquadr.at develops a dedicated PC care tool for Swisscom

12/17/2010 mquadr.at in top 10 at Swisscom Service Champion Awards with 'Quick Help'
12/15/2010 m2acs: joined-up communication between client and server
12/10/2010 First collaboration between mquadr.at and Deutsche Telekom AG
11/24/2010 New Version of the “Kabel Deutschland Installer”
11/23/2010 mquadr.at develops innovative e-mail assistant for cablecom
11/22/2010 Successful show for mquadr.at at the Broadband World Forum in Paris
10/19/2010 mquadr.at wins Deutsche Telekom AG as a customer
10/11/2010 mquadr.at at the Broadband World Forum (Paris, 26/10 - 28/10/2010)
07/09/2010 mquadr.at presents the "ISPA" for "Best Consumer Service"
05/29/2010 mquadr.at sponsors "UK Internet Industry Awards 2010"

10/31/2009 m2reporting - relaunch of our powerful client statistic-application
08/21/2009 mquadr.at creates a new "Quick Help 3.0" for Swisscom AG Switzerland
04/04/2009 More than e-mail thanks to Google
03/25/2009 mquadr.at develops a special wizard for repairing e-mail accounts
02/19/2009 mquadr.at develops software for Telekom Austria's mobile broadband internet
02/12/2009 upc netstart - the new edition of m2webalizer for UPC Hungary
01/16/2009 Scandinavian Tele2 customers introduced to mquadr.at products!

11/21/2007 Kabel Deutschland Installer
11/14/2007 Prosperous participation at I.I.R. tel.con Award
11/01/2007 mquadr.at developed new cablecom installer!
08/27/2007 mquadr.at expands its customer base by winning 1&1
07/27/2007 All new! m2volumecounter for Windows Vista!
06/17/2007 mquadr.at: new all-in-one solution for cable ISPs
06/02/2007 m2event: cart-race-feeling for clients & partners!
05/14/2007 mquadr.at enhances Telekom Austria’s aonController
04/01/2007 mquadr.at wins Tele2 as new customer!
02/06/2007 Windows Vista has arrived – we are ready for it
02/05/2007 mquadr.at wins VdK Telecom as new customer!

11/01/2006 Telekom Austria broadband relaunch
10/10/2006 Revenue and expense statement at a glance
07/11/2006 mquadr.at wins SiOL as new customer!
07/02/2006 mquadr.at designs software for Creatos!
06/26/2006 Softwarepark Award: mquadr.at ranks among top 5
04/05/2006 mquadr.at wins Salzburg AG as new customer!
04/03/2006 mquadr.at wins Post AG as new customer
02/01/2006 mquadr.at nominated for Mercur 2005

12/10/2005 Telekom Austria launch aonPur
11/30/2005 m2art – executive event in the Leopold museum
11/25/2005 mquadr.at wins cablecom as new customer
11/15/2005 GEWINN Top 100 Junior Entrepreneurs
10/12/2005 Zyxel modem configuration for inode Config
09/06/2005 mquadr.at brings m2volumecounter to market…
09/01/2005 aonInstaller for aonSpeed by Telekom Austria
08/31/2005 aonController for aonSpeed
08/01/2005 sunrise volume counter launch
08/01/2005 easy config for eTel Austria AG
07/25/2005 „Visions for a digital future“ by mquadr.at
07/25/2005 mquadr.at Internet Software for Telesystem Tirol
06/01/2005 mquadr.at participate in convention in Cologne
04/12/2005 Telekom Austria launch new aonFlash Installer
04/12/2005 e-controller becomes aonController
04/02/2005 New Inode Companion design

12/29/2004 sunrise internet support tool
12/16/2004 GEWINN Top 100 Junior Entrepreneurs
12/15/2004 Telekom Austria Increases Customer Protection
11/25/2004 aonDialerControl launch
11/22/2004 mquadr.at announce new customer: sunrise
11/21/2004 m2maildelete for sunrise
11/02/2004 System optimisation for aon.tv
10/28/2004 Migration Tool for Telekom Austria
10/27/2004 Third at this year’s Walter Nettig award
09/29/2004 AonInternet
09/25/2004 mquadr.at enlarge their browser portfolio
07/15/2004 mquadr.at enlarges their core market place
03/16/2004 H!SPEED - Alles was Netz ist
01/09/2004 Launch of best connect Flash software

11/01/2003 „Junior Entrepreneurs 2003“ sponsored by GEWINN
10/01/2003 Securepoint Security Solutions
10/01/2003 Contract renewal with Tiscali
10/01/2003 AonSpeed Netgaming
06/01/2003 New Corporate Identity
06/01/2003 mquadr.at wins Inode
05/01/2003 Launch of new AonSpeed
03/25/2003 AonFlash launch
02/15/2003 AonVirenchecker

11/01/2002 Top 100 junior entrepreneurs
10/12/2002 New AonFlash launch
09/15/2002 AonSpeed relaunch
06/12/2002 Launch of Tiscali Internet access software
02/12/2002 Tiscali licence agreements

12/12/2001 New AonSpeed si CD-ROM (Telekom Austria)
12/03/2001 Registration-Dialer for Tiscali
12/01/2001 New Quellenet CD-ROM (Quelle AG)
10/28/2001 AonFlash product launch (Telekom Austria)
10/25/2001 Adaptation ofAonSpeed
10/12/2001 Development of PC/Laptop Configuration Software

Blog

14.01.2020

m2bbb – far away but still in the office

How do we develop features for our international customers that require the Internet Service Provider’s (ISP) very own infrastructure – without leaving our headquarter in Vienna?

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