News

Latest

10/22/2020

Empowering customers and relieving service centres

Read on for the article published by Zfk on m2suite

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08/19/2020

The best support for everyone: o2 DSL Service Suite now also available for macOS

o2 now also offers the o2 DSL Service Suite to Mac users for a smooth everyday Internet experience.

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08/05/2020

EWE chooses m2suite mobile to complete their product lineup

EWE is the first utility company to rely on the self-service solutions by mquadr.at.

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All articles

• 10/22/2020 Empowering customers and relieving service centres
• 08/19/2020 The best support for everyone: o2 DSL Service Suite now also available for macOS
• 08/05/2020 EWE chooses m2suite mobile to complete their product lineup
• 07/28/2020 High-speed home network: The new o2 DSL Service Suite now also helps with Powerline
• 05/13/2020 Live-Webinar: „m2suite“ – alltägliche Internet-Herausforderungen selbständig lösen
• 04/20/2020 Quick, simple, automated: Magenta Router Hilfe now also helps with every step of the home network extension
• 03/26/2020 The new My Swisscom Assistant: premium features for automated self-service beyond classical Internet related topics
• 03/19/2020 Covid-19: we continue working
• 01/15/2020 mquadr.at's premiere at the E⁠-⁠world

• 11/05/2019 mquadr.at launches a new version of m2suite mobile
• 10/01/2019 mquadr.at is now part of the Harris group
• 07/15/2019 NetCologne launches MeinWLAN app
• 04/04/2019 Mobile and for technicians - Proximus Home Optimizer App
• 03/11/2019 NetCologne selects m2suite mobile for their self-service solutions
• 02/13/2019 Qelp & mquadr.at announce strategic partnership, helping people to outsmart home network problems
• 01/31/2019 Go-live of the innovative o2 DSL Service Suite

• 10/04/2018 Telefónica Germany selects our m2suite home for their dsl self-service solutions
• 08/06/2018 Quickline launches self-service desktop solution by mquadr.at
• 08/06/2018 Quickline E-Mail Guides – The universal help to set-up e-mails
• 07/24/2018 Proximus Home Optimizer for technicians
• 07/19/2018 Proximus Home Optimizer for Android & iOS
• 01/17/2018 T-Mobile Router Hilfe App – The perfect Internet guide

• 12/18/2017 Quickline expands its self-care solutions with mquadr.at
• 11/08/2017 New customer: T-Mobile selects mquadr.at as new self-care supplier
• 10/12/2017 Proximus Home Optimizer: the self-care app for the best Wi-Fi experience
• 10/12/2017 New customer: Belgian incumbent Proximus chooses mquadr.at
• 09/22/2017 A1 Telekom Austria and KPN are up-to-date
• 06/20/2017 Home network and improved usability: the new My Swisscom Assistant
• 06/01/2017 Swisscom uses tools by mquadr.at for exhaustive e-mail security update
• 05/05/2017 mquadr.at at the ANGA COM 2017
• 03/09/2017 mquadr.at launches blog on current trends related to Internet technologies
• 01/12/2017 A1 Telekom Austria expands A1 WLAN Manager App

• 12/13/2016 mquadr.at annual review 2016
• 11/24/2016 My Swisscom Assistant emphasizes Internet security and usability
• 11/02/2016 mquadr.at‘s self-care product range – All set for hybrid technology
• 10/19/2016 Internet Security: new m2suite features for optimal protection when surfing
• 10/07/2016 m2suite supports macOS Sierra
• 09/29/2016 Dutch Online.nl releases Service Tool based on m2suite
• 09/13/2016 mquadr.at introduces new self-care modules @ Broadband World Forum
• 08/31/2016 m2suite Feature Spotlight: Home Network Connectivity Guide
• 08/02/2016 m2speedtest – a self-service tool to boost your Internet performance
• 07/28/2016 KPN Servicetool – What’s new in the latest relaunch?
• 05/25/2016 WLAN Optimizer for UPC Austria
• 05/11/2016 ANGA COM 2016 – Self-care features for a better home network
• 04/26/2016 Great media response to our Wi-Fi self-care app!
• 04/22/2016 Brand new: mobile self-care for Austria’s leading telco A1
• 04/21/2016 A1 Servicecenter new: Powerline module & more customer services
• 04/12/2016 O2 launches m2suite; featuring the all-new Internet First Time Setup
• 03/29/2016 New customer: m2suite for Dutch Online.nl
• 03/25/2016 A1 Telekom Austria launches Wi-Fi self-care app by mquadr.at
• 03/16/2016 New for My Swisscom Assistant: separate service desktop and Mac Care
• 03/02/2016 m2suite mobile – Live demonstration @ TM Forum 2016!
• 01/22/2016 mquadr.at presents mobile Self-Care App on roadshow in London
• 01/21/2016 Internet Self-Care on all platforms – m2suite for tablets and mobiles
• 01/14/2016 m2selfrepair reviewed in Chip Magazin

• 12/17/2015 Best of mquadr.at 2015/2016
• 11/27/2015 Quick and easy Broadband access – mquadr.at improves First Time Setup
• 10/30/2015 m2suite based A1 Servicecenter introduced on the A1 Blog
• 10/21/2015 mquadr.at‘s article on Broadband World Forum Blog
• 10/07/2015 mquadr.at @ the Broadband World Forum 2015 in London
• 09/10/2015 Swisscom enhances customer support through personalised self-care services
• 09/04/2015 mquadr.at visits LGI Tech Summit and CEM Vienna
• 09/01/2015 A1 Telekom Austria is launching new Servicecenter as m2suite
• 08/21/2015 New KPN Servicetool Features increase the range of the Home Network
• 07/15/2015 mquadr.at’s products ready for Windows 10
• 06/19/2015 Deutsche Telekom Online Manager – now available for Mac OS X
• 06/17/2015 mquadr.at in the Gulf States
• 06/02/2015 Quickline enhances Customer Experience with the self-care E-mail tool
• 05/27/2015 m2suite Feature Spotlight – Marketing & Service Notifications
• 05/12/2015 mquadr.at @ Angacom in Cologne
• 05/08/2015 mquadr.at @ TM Forum Live in Nice
• 05/04/2015 Ziggo offers the Wi-Fi Optimizer
• 04/24/2015 Unitymedia opts for the Wi-Fi Optimizer
• 04/13/2015 My Swisscom Assistant – New for Businesses
• 03/03/2015 mquadr.at gains UPC Netherlands as a new customer
• 02/26/2015 What’s behind our successful Wi-Fi Optimizer?
• 01/28/2015 Self Service solutions as the hot topic at the CEM Global Summit 2015
• 01/14/2015 mquadr.at @ the CEM Global Summit in London
• 01/11/2015 WLAN Optimization by mquadr.at successfully in use by leading ISPs

• 11/19/2014 mquadr.at gains new customer – innovative IT service provider ivv
• 10/29/2014 mquadr.at forms new partnership with Kapsch CarrierCom
• 10/20/2014 mquadr.at @ the Broadband World Forum in Amsterdam
• 09/24/2014 A1 offers help to speed up wireless home networks, with the A1 WLAN Optimizer
• 09/18/2014 Deutsche Telekom launches Online Manager – created by mquadr.at and Deutsche Telekom
• 09/18/2014 Customer Experience Management in Telecoms Summit in Vienna and mquadr.at’s after show event
• 08/12/2014 The Austrian Research Promotion Agency (FFG) funds innovative research by mquadr.at
• 07/22/2014 Swisscom and mquadr.at – Successful Partnership Improves Service and Reduces Costs
• 07/16/2014 mquadr.at’s products create revenue with great marketing opportunities
• 03/19/2014 Customer Experience boosted by Digital Service Solutions – mquadr.at presenting novel concepts at the Customer Experience Management in Telecom Summit in Berlin
• 01/28/2014 My Swisscom Assistant now available – based on m2suite, the next generation self-service solution by mquadr.at

• 12/11/2013 Telefónica Germany launches DSL Soforthilfe – m2selfrepair for o2 customers
• 12/04/2013 Swisscom launches My Swisscom Assistant, making m2suite available to consumers for the first time
• 11/19/2013 Telefónica Germany offers diagnostics and selfcare software m2selfrepair for download
• 11/14/2013 Finecom launches Quickline WLAN Optimizer – a modern Wi-Fi optimisation solution based on m2wlan
• 11/05/2013 The popular bandwidth optimizer and connection analysis tool A1 Bandbreiten Optimierer in a new look
• 10/31/2013 Customer centric view moving into focus at BBWF
• 10/31/2013 Swiss Provider Finecom opts for m2wlan - the Wi-Fi optimisation solution by mquadr.at
• 09/04/2013 Developer diary: m2suite – one GUI for countless features
• 07/22/2013 Self-service software m2suite to be launched by three major ISPs
• 06/21/2013 Deutsche Telekom AG selected mquadr.at's diagnostics & self-care software m2selfrepair
• 06/20/2013 Connectivity matters: mquadr.at at Broadband World Forum 2013
• 06/04/2013 Large multinational telco to launch diagnostics & repair solution m2selfrepair
• 05/29/2013 Another Swiss ISP to launch Wi-Fi channel optimizer by mquadr.at
• 04/25/2013 Hutchison 3G Austria ("3") launches the new 3DataManager – connection management software by mquadr.at
• 03/28/2013 TR-064 CPE test tool in use by KPN, A1, and their hardware partners ZTE, Arcadyan, ADB, Thomson and Technicolor
• 03/20/2013 Easy Configuration of Outlook for Microsoft Exchange® and SharePoint® by Swisscom
• 03/14/2013 Looking back: Mobile World Congress 2013
• 02/12/2013 KPN Wireless Network Assistant – Wi-Fi-channel optimization and wireless network management
• 01/14/2013 Horizon Assistant by mquadr.at assists with the configuration of the cutting-edge Horizon HD Recorder by upc cablecom

• 12/03/2012 Swisscom WLAN Optimizer – automatic selection of the optimal Wi-Fi channel for a fast Internet connection
• 11/20/2012 mquadr.at has been nominated for the prize for innovation of the Chamber of Commerce
• 11/07/2012 Looking back: Broadband World Forum 2012 – New video of our live presentation!
• 11/02/2012 mquadr.at wins large contract with a major international telecommunications company
• 10/16/2012 Major mobile network operator switching to mquadr.at and signing long-term contract
• 09/19/2012 3 days, 6 meetings – mquadr.at in Sweden
• 08/23/2012 Netmania and mquadr.at join forces to manage PCs
• 08/08/2012 Introducing our new valuable sales partner in Poland: Altio IT Solutions
• 07/26/2012 upc cablecom assistant – fast and comfortable installation of Internet, digital TV and telephony
• 07/19/2012 Swisscom Quick Help now also available for apple users
• 07/12/2012 Long-standing customer soon to launch sophisticated self-care software for Mac by mquadr.at
• 07/05/2012 Broadband World Forum 2012 (Amsterdam, 16-18 October) – mquadr.at CEO speaking
• 06/27/2012 RAIFFEISEN INFORMATIK Connection Manager — a product of mquadr.at
• 06/21/2012 mquadr.at's sales team on the Arabian Peninsula
• 06/05/2012 m2nordic – mquadr.at establishes Scandinavian office
• 05/15/2012 TR-064 DSL Modem Testing Tool for a major European ISP
• 05/09/2012 Client-side bandwidth optimisation for optimal speed — The A1 Bandbreiten-Optimierer (a bandwidth optimizer by A1) is available for download!
• 04/19/2012 mquadr.at secures two new enterprise accounts
• 04/11/2012 mquadr.at acquires new customer
• 03/21/2012 m2connectionmanager – the NEW connection manager by mquadr.at
• 03/15/2012 KPN Installatie Assistent (Mechanics Edition) – a brand new Internet setup tool for service technicians
• 02/22/2012 Enterprise Solutions – reducing Internet-related and support costs
• 02/13/2012 WPS (Wi-Fi Protected Setup) exposed as insecure - mquadr.at provides a secure and comfortable solution
• 02/08/2012 mquadr.at shortlisted for the "World Vendor Awards 2012" in two categories
• 01/31/2012 Windows 8 and its future - mquadr.at is taking a closer look
• 01/23/2012 Apps, tablets, and smart phones

• 11/23/2011 Swisscom 'TV Photo Helper' for Windows®: easy photo sharing within the private home network
• 11/15/2011 Launch of the new 'KPN Installation Assistant (Arcadyan Edition)'
• 11/08/2011 'Swisscom Internet' - simultaneous internet setup and WLAN configuration for Windows® and Mac
• 11/02/2011 'KPN Assistant': diagnosis and auto-repair, based on m2selfrepair
• 10/13/2011 Going east – for the first time, mquadr.at will be present at the Broadband Russia Forum
• 10/07/2011 International recognition for first-class product at broadband forum in Paris
• 09/28/2011 Austrian technological leadership ensured through groundbreaking product
• 09/15/2011 ACTA is mquadr.at's new technology partner for South East Europe
• 09/12/2011 mquadr.at ranks among the best 100 in the telecom industry
• 07/29/2011 Join us at the Broadband World Forum 2011
• 07/25/2011 Swisscom e-mail setup and WLAN configuration for Mac
• 06/22/2011 mquadr.at establishes strategic cooperation with Bizmatica
• 06/15/2011 mquadr.at upgrades its products for A1 Telekom Austria AG
• 06/08/2011 mquadr.at becomes a member of the Broadband Forum
• 05/31/2011 mquadr.at supports A1 Telekom Austria’s new brand
• 04/28/2011 Intelligent installation: the Deutsche Telekom 'Internet-Software-Package'
• 04/20/2011 High-speed internet made easy: The new A1 Telekom Austria 'Controller'
• 03/07/2011 m2wlan: simple configuration and maximum security for Windows & Mac OSX
• 02/24/2011 Telekom Austria Group launches 'abroadband' based on m2connectionmanager
• 02/01/2011 Large Dutch project for mquadr.at - the launch of the KPN Installatie Assistent
• 01/20/2011 mquadr.at develops a dedicated PC care tool for Swisscom

• 12/17/2010 mquadr.at in top 10 at Swisscom Service Champion Awards with 'Quick Help'
• 12/15/2010 m2acs: joined-up communication between client and server
• 12/10/2010 First collaboration between mquadr.at and Deutsche Telekom AG
• 11/24/2010 New Version of the “Kabel Deutschland Installer”
• 11/23/2010 mquadr.at develops innovative e-mail assistant for cablecom
• 11/22/2010 Successful show for mquadr.at at the Broadband World Forum in Paris
• 10/19/2010 mquadr.at wins Deutsche Telekom AG as a customer
• 10/11/2010 mquadr.at at the Broadband World Forum (Paris, 26/10 - 28/10/2010)
• 07/09/2010 mquadr.at presents the "ISPA" for "Best Consumer Service"
• 05/29/2010 mquadr.at sponsors "UK Internet Industry Awards 2010"

• 10/31/2009 m2reporting - relaunch of our powerful client statistic-application
• 08/21/2009 mquadr.at creates a new "Quick Help 3.0" for Swisscom AG Switzerland
• 04/04/2009 More than e-mail thanks to Google
• 03/25/2009 mquadr.at develops a special wizard for repairing e-mail accounts
• 02/19/2009 mquadr.at develops software for Telekom Austria's mobile broadband internet
• 02/12/2009 upc netstart - the new edition of m2webalizer for UPC Hungary
• 01/16/2009 Scandinavian Tele2 customers introduced to mquadr.at products!

• 11/27/2008 mquadr.at creates e-mail and WLAN configuration wizard for Swisscom!
• 11/12/2008 mquadr.at extends portfolio and concludes partnership with Netviewer
• 08/11/2008 mquadr.at wins customer mobilkom austria AG and creates the multifunctional A1 dashboard!
• 04/17/2008 mquadr.at develops mobile broadband Internet set-up software for Telekom Austria!
• 04/17/2008 mquadr.at enhances Kabel Deutschland Installer and establishes cooperation with D-Link!
• 04/02/2008 mquadr.at wins Swisscom as new customer
• 03/06/2008 mquadr.at developed a brand new software for e-mail migration for Sunrise

• 11/21/2007 Kabel Deutschland Installer
• 11/14/2007 Prosperous participation at I.I.R. tel.con Award
• 11/01/2007 mquadr.at developed new cablecom installer!
• 08/27/2007 mquadr.at expands its customer base by winning 1&1
• 07/27/2007 All new! m2volumecounter for Windows Vista!
• 06/17/2007 mquadr.at: new all-in-one solution for cable ISPs
• 06/02/2007 m2event: cart-race-feeling for clients & partners!
• 05/14/2007 mquadr.at enhances Telekom Austria’s aonController
• 04/01/2007 mquadr.at wins Tele2 as new customer!
• 02/06/2007 Windows Vista has arrived – we are ready for it
• 02/05/2007 mquadr.at wins VdK Telecom as new customer!

• 11/01/2006 Telekom Austria broadband relaunch
• 10/10/2006 Revenue and expense statement at a glance
• 07/11/2006 mquadr.at wins SiOL as new customer!
• 07/02/2006 mquadr.at designs software for Creatos!
• 06/26/2006 Softwarepark Award: mquadr.at ranks among top 5
• 04/05/2006 mquadr.at wins Salzburg AG as new customer!
• 04/03/2006 mquadr.at wins Post AG as new customer
• 02/01/2006 mquadr.at nominated for Mercur 2005

• 12/10/2005 Telekom Austria launch aonPur
• 11/30/2005 m2art – executive event in the Leopold museum
• 11/25/2005 mquadr.at wins cablecom as new customer
• 11/15/2005 GEWINN Top 100 Junior Entrepreneurs
• 10/12/2005 Zyxel modem configuration for inode Config
• 09/06/2005 mquadr.at brings m2volumecounter to market…
• 09/01/2005 aonInstaller for aonSpeed by Telekom Austria
• 08/31/2005 aonController for aonSpeed
• 08/01/2005 sunrise volume counter launch
• 08/01/2005 easy config for eTel Austria AG
• 07/25/2005 „Visions for a digital future“ by mquadr.at
• 07/25/2005 mquadr.at Internet Software for Telesystem Tirol
• 06/01/2005 mquadr.at participate in convention in Cologne
• 04/12/2005 Telekom Austria launch new aonFlash Installer
• 04/12/2005 e-controller becomes aonController
• 04/02/2005 New Inode Companion design

• 12/29/2004 sunrise internet support tool
• 12/16/2004 GEWINN Top 100 Junior Entrepreneurs
• 12/15/2004 Telekom Austria Increases Customer Protection
• 11/25/2004 aonDialerControl launch
• 11/22/2004 mquadr.at announce new customer: sunrise
• 11/21/2004 m2maildelete for sunrise
• 11/02/2004 System optimisation for aon.tv
• 10/28/2004 Migration Tool for Telekom Austria
• 10/27/2004 Third at this year’s Walter Nettig award
• 09/29/2004 AonInternet
• 09/25/2004 mquadr.at enlarge their browser portfolio
• 07/15/2004 mquadr.at enlarges their core market place
• 03/16/2004 H!SPEED - Alles was Netz ist
• 01/09/2004 Launch of best connect Flash software

• 11/01/2003 „Junior Entrepreneurs 2003“ sponsored by GEWINN
• 10/01/2003 Securepoint Security Solutions
• 10/01/2003 Contract renewal with Tiscali
• 10/01/2003 AonSpeed Netgaming
• 06/01/2003 New Corporate Identity
• 06/01/2003 mquadr.at wins Inode
• 05/01/2003 Launch of new AonSpeed
• 03/25/2003 AonFlash launch
• 02/15/2003 AonVirenchecker

• 11/01/2002 Top 100 junior entrepreneurs
• 10/12/2002 New AonFlash launch
• 09/15/2002 AonSpeed relaunch
• 06/12/2002 Launch of Tiscali Internet access software
• 02/12/2002 Tiscali licence agreements

• 12/12/2001 New AonSpeed si CD-ROM (Telekom Austria)
• 12/03/2001 Registration-Dialer for Tiscali
• 12/01/2001 New Quellenet CD-ROM (Quelle AG)
• 10/28/2001 AonFlash product launch (Telekom Austria)
• 10/25/2001 Adaptation ofAonSpeed
• 10/12/2001 Development of PC/Laptop Configuration Software

Blog

14.01.2020

m2bbb – far away but still in the office

How do we develop features for our international customers that require the Internet Service Provider’s (ISP) very own infrastructure – without leaving our headquarter in Vienna?

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