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05/03/2021

Mastering everyday Internet challenges with the “SWS hilft”-App by Stadtwerke Schwerin

Stadtwerke Schwerin now support their Internet customers with the new self-service app “SWS hilft”.

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03/29/2021

Best on-site customer service with the new Proximus Home Optimizer by mquadr.at

For several years, the Belgian Provider Proximus has been using the desktop version of the Proximus Home Optimizer for field service technicians in addition to the mobile app.

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02/12/2021

Ready for fibre with the EWE HilfeCenter by mquadr.at

EWE’s HilfeCenter is the first app by mquadr.at for a regional energy supply company, that also operates as a regional Internet provider. Based on the latest m2suite mobile, EWE’s HilfeCenter offers all the tools customers need to manage their everyday Internet life – carefree and by themselves.

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All articles

• 05/03/2021 Mastering everyday Internet challenges with the “SWS hilft”-App by Stadtwerke Schwerin
• 03/29/2021 Best on-site customer service with the new Proximus Home Optimizer by mquadr.at
• 02/25/2021 Stadtwerke Schwerin trust in m2suite mobile self-service solutions by mquadr.at
• 02/12/2021 Ready for fibre with the EWE HilfeCenter by mquadr.at

• 12/15/2020 Trouble-free cable Internet with the new o2 my Service Suite
• 10/22/2020 Empowering customers and relieving service centres
• 08/19/2020 The best support for everyone: o2 DSL Service Suite now also available for macOS
• 08/05/2020 EWE chooses m2suite mobile to complete their product lineup
• 07/28/2020 High-speed home network: The new o2 DSL Service Suite now also helps with Powerline
• 05/13/2020 Live-Webinar: „m2suite“ – alltägliche Internet-Herausforderungen selbständig lösen
• 04/20/2020 Quick, simple, automated: Magenta Router Hilfe now also helps with every step of the home network extension
• 03/26/2020 The new My Swisscom Assistant: premium features for automated self-service beyond classical Internet related topics
• 03/19/2020 Covid-19: we continue working
• 01/15/2020 mquadr.at's premiere at the E⁠-⁠world

• 11/05/2019 mquadr.at launches a new version of m2suite mobile
• 10/01/2019 mquadr.at is now part of the Harris group
• 07/15/2019 NetCologne launches MeinWLAN app
• 04/04/2019 Mobile and for technicians - Proximus Home Optimizer App
• 03/11/2019 NetCologne selects m2suite mobile for their self-service solutions
• 02/13/2019 Qelp & mquadr.at announce strategic partnership, helping people to outsmart home network problems
• 01/31/2019 Go-live of the innovative o2 DSL Service Suite

• 10/04/2018 Telefónica Germany selects our m2suite home for their dsl self-service solutions
• 08/06/2018 Quickline launches self-service desktop solution by mquadr.at
• 08/06/2018 Quickline E-Mail Guides – The universal help to set-up e-mails
• 07/24/2018 Proximus Home Optimizer for technicians
• 07/19/2018 Proximus Home Optimizer for Android & iOS
• 01/17/2018 T-Mobile Router Hilfe App – The perfect Internet guide

• 12/18/2017 Quickline expands its self-care solutions with mquadr.at
• 11/08/2017 New customer: T-Mobile selects mquadr.at as new self-care supplier
• 10/12/2017 Proximus Home Optimizer: the self-care app for the best Wi-Fi experience
• 10/12/2017 New customer: Belgian incumbent Proximus chooses mquadr.at
• 09/22/2017 A1 Telekom Austria and KPN are up-to-date
• 06/20/2017 Home network and improved usability: the new My Swisscom Assistant
• 06/01/2017 Swisscom uses tools by mquadr.at for exhaustive e-mail security update
• 05/05/2017 mquadr.at at the ANGA COM 2017
• 03/09/2017 mquadr.at launches blog on current trends related to Internet technologies
• 01/12/2017 A1 Telekom Austria expands A1 WLAN Manager App

• 12/13/2016 mquadr.at annual review 2016
• 11/24/2016 My Swisscom Assistant emphasizes Internet security and usability
• 11/02/2016 mquadr.at‘s self-care product range – All set for hybrid technology
• 10/19/2016 Internet Security: new m2suite features for optimal protection when surfing
• 10/07/2016 m2suite supports macOS Sierra
• 09/29/2016 Dutch Online.nl releases Service Tool based on m2suite
• 09/13/2016 mquadr.at introduces new self-care modules @ Broadband World Forum
• 08/31/2016 m2suite Feature Spotlight: Home Network Connectivity Guide
• 08/02/2016 m2speedtest – a self-service tool to boost your Internet performance
• 07/28/2016 KPN Servicetool – What’s new in the latest relaunch?
• 05/25/2016 WLAN Optimizer for UPC Austria
• 05/11/2016 ANGA COM 2016 – Self-care features for a better home network
• 04/26/2016 Great media response to our Wi-Fi self-care app!
• 04/22/2016 Brand new: mobile self-care for Austria’s leading telco A1
• 04/21/2016 A1 Servicecenter new: Powerline module & more customer services
• 04/12/2016 O2 launches m2suite; featuring the all-new Internet First Time Setup
• 03/29/2016 New customer: m2suite for Dutch Online.nl
• 03/25/2016 A1 Telekom Austria launches Wi-Fi self-care app by mquadr.at
• 03/16/2016 New for My Swisscom Assistant: separate service desktop and Mac Care
• 03/02/2016 m2suite mobile – Live demonstration @ TM Forum 2016!
• 01/22/2016 mquadr.at presents mobile Self-Care App on roadshow in London
• 01/21/2016 Internet Self-Care on all platforms – m2suite for tablets and mobiles
• 01/14/2016 m2selfrepair reviewed in Chip Magazin

• 12/17/2015 Best of mquadr.at 2015/2016
• 11/27/2015 Quick and easy Broadband access – mquadr.at improves First Time Setup
• 10/30/2015 m2suite based A1 Servicecenter introduced on the A1 Blog
• 10/21/2015 mquadr.at‘s article on Broadband World Forum Blog
• 10/07/2015 mquadr.at @ the Broadband World Forum 2015 in London
• 09/10/2015 Swisscom enhances customer support through personalised self-care services
• 09/04/2015 mquadr.at visits LGI Tech Summit and CEM Vienna
• 09/01/2015 A1 Telekom Austria is launching new Servicecenter as m2suite
• 08/21/2015 New KPN Servicetool Features increase the range of the Home Network
• 07/15/2015 mquadr.at’s products ready for Windows 10
• 06/19/2015 Deutsche Telekom Online Manager – now available for Mac OS X
• 06/17/2015 mquadr.at in the Gulf States
• 06/02/2015 Quickline enhances Customer Experience with the self-care E-mail tool
• 05/27/2015 m2suite Feature Spotlight – Marketing & Service Notifications
• 05/12/2015 mquadr.at @ Angacom in Cologne
• 05/08/2015 mquadr.at @ TM Forum Live in Nice
• 05/04/2015 Ziggo offers the Wi-Fi Optimizer
• 04/24/2015 Unitymedia opts for the Wi-Fi Optimizer
• 04/13/2015 My Swisscom Assistant – New for Businesses
• 03/03/2015 mquadr.at gains UPC Netherlands as a new customer
• 02/26/2015 What’s behind our successful Wi-Fi Optimizer?
• 01/28/2015 Self-service solutions as the hot topic at the CEM Global Summit 2015
• 01/14/2015 mquadr.at @ the CEM Global Summit in London
• 01/11/2015 WLAN Optimization by mquadr.at successfully in use by leading ISPs

• 11/19/2014 mquadr.at gains new customer – innovative IT service provider ivv
• 10/29/2014 mquadr.at forms new partnership with Kapsch CarrierCom
• 10/20/2014 mquadr.at @ the Broadband World Forum in Amsterdam
• 09/24/2014 A1 offers help to speed up wireless home networks, with the A1 WLAN Optimizer
• 09/18/2014 Deutsche Telekom launches Online Manager – created by mquadr.at and Deutsche Telekom
• 09/18/2014 Customer Experience Management in Telecoms Summit in Vienna and mquadr.at’s after show event
• 08/12/2014 The Austrian Research Promotion Agency (FFG) funds innovative research by mquadr.at
• 07/22/2014 Swisscom and mquadr.at – Successful Partnership Improves Service and Reduces Costs
• 07/16/2014 mquadr.at’s products create revenue with great marketing opportunities
• 03/19/2014 Customer Experience boosted by Digital Service Solutions – mquadr.at presenting novel concepts at the Customer Experience Management in Telecom Summit in Berlin
• 01/28/2014 My Swisscom Assistant now available – based on m2suite, the next generation self-service solution by mquadr.at

• 12/11/2013 Telefónica Germany launches DSL Soforthilfe – m2selfrepair for o2 customers
• 12/04/2013 Swisscom launches My Swisscom Assistant, making m2suite available to consumers for the first time
• 11/19/2013 Telefónica Germany offers diagnostics and selfcare software m2selfrepair for download
• 11/14/2013 Finecom launches Quickline WLAN Optimizer – a modern Wi-Fi optimisation solution based on m2wlan
• 11/05/2013 The popular bandwidth optimizer and connection analysis tool A1 Bandbreiten Optimierer in a new look
• 10/31/2013 Customer centric view moving into focus at BBWF
• 10/31/2013 Swiss Provider Finecom opts for m2wlan - the Wi-Fi optimisation solution by mquadr.at
• 09/04/2013 Developer diary: m2suite – one GUI for countless features
• 07/22/2013 Self-service software m2suite to be launched by three major ISPs
• 06/21/2013 Deutsche Telekom AG selected mquadr.at's diagnostics & self-care software m2selfrepair
• 06/20/2013 Connectivity matters: mquadr.at at Broadband World Forum 2013
• 06/04/2013 Large multinational telco to launch diagnostics & repair solution m2selfrepair
• 05/29/2013 Another Swiss ISP to launch Wi-Fi channel optimizer by mquadr.at
• 04/25/2013 Hutchison 3G Austria ("3") launches the new 3DataManager – connection management software by mquadr.at
• 03/28/2013 TR-064 CPE test tool in use by KPN, A1, and their hardware partners ZTE, Arcadyan, ADB, Thomson and Technicolor
• 03/20/2013 Easy Configuration of Outlook for Microsoft Exchange® and SharePoint® by Swisscom
• 03/14/2013 Looking back: Mobile World Congress 2013
• 02/12/2013 KPN Wireless Network Assistant – Wi-Fi-channel optimization and wireless network management
• 01/14/2013 Horizon Assistant by mquadr.at assists with the configuration of the cutting-edge Horizon HD Recorder by upc cablecom

• 12/03/2012 Swisscom WLAN Optimizer – automatic selection of the optimal Wi-Fi channel for a fast Internet connection
• 11/20/2012 mquadr.at has been nominated for the prize for innovation of the Chamber of Commerce
• 11/07/2012 Looking back: Broadband World Forum 2012 – New video of our live presentation!
• 11/02/2012 mquadr.at wins large contract with a major international telecommunications company
• 10/16/2012 Major mobile network operator switching to mquadr.at and signing long-term contract
• 09/19/2012 3 days, 6 meetings – mquadr.at in Sweden
• 08/23/2012 Netmania and mquadr.at join forces to manage PCs
• 08/08/2012 Introducing our new valuable sales partner in Poland: Altio IT Solutions
• 07/26/2012 upc cablecom assistant – fast and comfortable installation of Internet, digital TV and telephony
• 07/19/2012 Swisscom Quick Help now also available for apple users
• 07/12/2012 Long-standing customer soon to launch sophisticated self-care software for Mac by mquadr.at
• 07/05/2012 Broadband World Forum 2012 (Amsterdam, 16-18 October) – mquadr.at CEO speaking
• 06/27/2012 RAIFFEISEN INFORMATIK Connection Manager — a product of mquadr.at
• 06/21/2012 mquadr.at's sales team on the Arabian Peninsula
• 06/05/2012 m2nordic – mquadr.at establishes Scandinavian office
• 05/15/2012 TR-064 DSL Modem Testing Tool for a major European ISP
• 05/09/2012 Client-side bandwidth optimisation for optimal speed — The A1 Bandbreiten-Optimierer (a bandwidth optimizer by A1) is available for download!
• 04/19/2012 mquadr.at secures two new enterprise accounts
• 04/11/2012 mquadr.at acquires new customer
• 03/21/2012 m2connectionmanager – the NEW connection manager by mquadr.at
• 03/15/2012 KPN Installatie Assistent (Mechanics Edition) – a brand new Internet setup tool for service technicians
• 02/22/2012 Enterprise Solutions – reducing Internet-related and support costs
• 02/13/2012 WPS (Wi-Fi Protected Setup) exposed as insecure - mquadr.at provides a secure and comfortable solution
• 02/08/2012 mquadr.at shortlisted for the "World Vendor Awards 2012" in two categories
• 01/31/2012 Windows 8 and its future - mquadr.at is taking a closer look
• 01/23/2012 Apps, tablets, and smart phones

• 11/23/2011 Swisscom 'TV Photo Helper' for Windows®: easy photo sharing within the private home network
• 11/15/2011 Launch of the new 'KPN Installation Assistant (Arcadyan Edition)'
• 11/08/2011 'Swisscom Internet' - simultaneous internet setup and WLAN configuration for Windows® and Mac
• 11/02/2011 'KPN Assistant': diagnosis and auto-repair, based on m2selfrepair
• 10/13/2011 Going east – for the first time, mquadr.at will be present at the Broadband Russia Forum
• 10/07/2011 International recognition for first-class product at broadband forum in Paris
• 09/28/2011 Austrian technological leadership ensured through groundbreaking product
• 09/15/2011 ACTA is mquadr.at's new technology partner for South East Europe
• 09/12/2011 mquadr.at ranks among the best 100 in the telecom industry
• 07/29/2011 Join us at the Broadband World Forum 2011
• 07/25/2011 Swisscom e-mail setup and WLAN configuration for Mac
• 06/22/2011 mquadr.at establishes strategic cooperation with Bizmatica
• 06/15/2011 mquadr.at upgrades its products for A1 Telekom Austria AG
• 06/08/2011 mquadr.at becomes a member of the Broadband Forum
• 05/31/2011 mquadr.at supports A1 Telekom Austria’s new brand
• 04/28/2011 Intelligent installation: the Deutsche Telekom 'Internet-Software-Package'
• 04/20/2011 High-speed internet made easy: The new A1 Telekom Austria 'Controller'
• 03/07/2011 m2wlan: simple configuration and maximum security for Windows & Mac OSX
• 02/24/2011 Telekom Austria Group launches 'abroadband' based on m2connectionmanager
• 02/01/2011 Large Dutch project for mquadr.at - the launch of the KPN Installatie Assistent
• 01/20/2011 mquadr.at develops a dedicated PC care tool for Swisscom

• 12/17/2010 mquadr.at in top 10 at Swisscom Service Champion Awards with 'Quick Help'
• 12/15/2010 m2acs: joined-up communication between client and server
• 12/10/2010 First collaboration between mquadr.at and Deutsche Telekom AG
• 11/24/2010 New Version of the “Kabel Deutschland Installer”
• 11/23/2010 mquadr.at develops innovative e-mail assistant for cablecom
• 11/22/2010 Successful show for mquadr.at at the Broadband World Forum in Paris
• 10/19/2010 mquadr.at wins Deutsche Telekom AG as a customer
• 10/11/2010 mquadr.at at the Broadband World Forum (Paris, 26/10 - 28/10/2010)
• 07/09/2010 mquadr.at presents the "ISPA" for "Best Consumer Service"
• 05/29/2010 mquadr.at sponsors "UK Internet Industry Awards 2010"

• 10/31/2009 m2reporting - relaunch of our powerful client statistic-application
• 08/21/2009 mquadr.at creates a new "Quick Help 3.0" for Swisscom AG Switzerland
• 04/04/2009 More than e-mail thanks to Google
• 03/25/2009 mquadr.at develops a special wizard for repairing e-mail accounts
• 02/19/2009 mquadr.at develops software for Telekom Austria's mobile broadband internet
• 02/12/2009 upc netstart - the new edition of m2webalizer for UPC Hungary
• 01/16/2009 Scandinavian Tele2 customers introduced to mquadr.at products!

• 11/27/2008 mquadr.at creates e-mail and WLAN configuration wizard for Swisscom!
• 11/12/2008 mquadr.at extends portfolio and concludes partnership with Netviewer
• 08/11/2008 mquadr.at wins customer mobilkom austria AG and creates the multifunctional A1 dashboard!
• 04/17/2008 mquadr.at develops mobile broadband Internet set-up software for Telekom Austria!
• 04/17/2008 mquadr.at enhances Kabel Deutschland Installer and establishes cooperation with D-Link!
• 04/02/2008 mquadr.at wins Swisscom as new customer
• 03/06/2008 mquadr.at developed a brand new software for e-mail migration for Sunrise

• 11/21/2007 Kabel Deutschland Installer
• 11/14/2007 Prosperous participation at I.I.R. tel.con Award
• 11/01/2007 mquadr.at developed new cablecom installer!
• 08/27/2007 mquadr.at expands its customer base by winning 1&1
• 07/27/2007 All new! m2volumecounter for Windows Vista!
• 06/17/2007 mquadr.at: new all-in-one solution for cable ISPs
• 06/02/2007 m2event: cart-race-feeling for clients & partners!
• 05/14/2007 mquadr.at enhances Telekom Austria’s aonController
• 04/01/2007 mquadr.at wins Tele2 as new customer!
• 02/06/2007 Windows Vista has arrived – we are ready for it
• 02/05/2007 mquadr.at wins VdK Telecom as new customer!

• 11/01/2006 Telekom Austria broadband relaunch
• 10/10/2006 Revenue and expense statement at a glance
• 07/11/2006 mquadr.at wins SiOL as new customer!
• 07/02/2006 mquadr.at designs software for Creatos!
• 06/26/2006 Softwarepark Award: mquadr.at ranks among top 5
• 04/05/2006 mquadr.at wins Salzburg AG as new customer!
• 04/03/2006 mquadr.at wins Post AG as new customer
• 02/01/2006 mquadr.at nominated for Mercur 2005

• 12/10/2005 Telekom Austria launch aonPur
• 11/30/2005 m2art – executive event in the Leopold museum
• 11/25/2005 mquadr.at wins cablecom as new customer
• 11/15/2005 GEWINN Top 100 Junior Entrepreneurs
• 10/12/2005 Zyxel modem configuration for inode Config
• 09/06/2005 mquadr.at brings m2volumecounter to market…
• 09/01/2005 aonInstaller for aonSpeed by Telekom Austria
• 08/31/2005 aonController for aonSpeed
• 08/01/2005 sunrise volume counter launch
• 08/01/2005 easy config for eTel Austria AG
• 07/25/2005 „Visions for a digital future“ by mquadr.at
• 07/25/2005 mquadr.at Internet Software for Telesystem Tirol
• 06/01/2005 mquadr.at participate in convention in Cologne
• 04/12/2005 Telekom Austria launch new aonFlash Installer
• 04/12/2005 e-controller becomes aonController
• 04/02/2005 New Inode Companion design

• 12/29/2004 sunrise internet support tool
• 12/16/2004 GEWINN Top 100 Junior Entrepreneurs
• 12/15/2004 Telekom Austria Increases Customer Protection
• 11/25/2004 aonDialerControl launch
• 11/22/2004 mquadr.at announce new customer: sunrise
• 11/21/2004 m2maildelete for sunrise
• 11/02/2004 System optimisation for aon.tv
• 10/28/2004 Migration Tool for Telekom Austria
• 10/27/2004 Third at this year’s Walter Nettig award
• 09/29/2004 AonInternet
• 09/25/2004 mquadr.at enlarge their browser portfolio
• 07/15/2004 mquadr.at enlarges their core market place
• 03/16/2004 H!SPEED - Alles was Netz ist
• 01/09/2004 Launch of best connect Flash software

• 11/01/2003 „Junior Entrepreneurs 2003“ sponsored by GEWINN
• 10/01/2003 Securepoint Security Solutions
• 10/01/2003 Contract renewal with Tiscali
• 10/01/2003 AonSpeed Netgaming
• 06/01/2003 New Corporate Identity
• 06/01/2003 mquadr.at wins Inode
• 05/01/2003 Launch of new AonSpeed
• 03/25/2003 AonFlash launch
• 02/15/2003 AonVirenchecker

• 11/01/2002 Top 100 junior entrepreneurs
• 10/12/2002 New AonFlash launch
• 09/15/2002 AonSpeed relaunch
• 06/12/2002 Launch of Tiscali Internet access software
• 02/12/2002 Tiscali licence agreements

• 12/12/2001 New AonSpeed si CD-ROM (Telekom Austria)
• 12/03/2001 Registration-Dialer for Tiscali
• 12/01/2001 New Quellenet CD-ROM (Quelle AG)
• 10/28/2001 AonFlash product launch (Telekom Austria)
• 10/25/2001 Adaptation ofAonSpeed
• 10/12/2001 Development of PC/Laptop Configuration Software

Blog

14.01.2020

m2bbb – far away but still in the office

How do we develop features for our international customers that require the Internet Service Provider’s (ISP) very own infrastructure – without leaving our headquarter in Vienna?

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