EWE chooses m2suite mobile to complete their product lineup

EWE is the first utility company to rely on the self-service solutions by mquadr.at. The German company opted for the market-proven product series “m2suite” to supply its customers with reliable and exciting software for their personal Internet access.

Self-service made easy: now EWE can offer its customers the best support for their everyday Internet life. With an application of mquadr.at, customers of EWE can manage their entire home network easily on their own. For example, on the day their Internet is activated, they receive support for the complete installation process right where and when it is needed. Should there be unexpected problems with the Internet access or the network configuration, the reliable self-service solution “m2suite” actively supports the EWE customer with analysing and solving the issue.

With the products of mquadr.at, public utility companies with a telecommunication division can now profit from the knowhow of large-scale Internet companies. They can offer products that have already been proven and established in the DACH region. We are looking forward to the projects with our new customer and are proud to contribute to the progressing digitalisation of the utility sector under the banner of “Utilities 4.0”.

About EWE

With more than 8,800 employees and sales of over 5.7 billion euro, EWE is one of the largest utility companies in Germany. The Group, based in Oldenburg, Lower Saxony, is primarily owned by the local government. In northwest Germany, Brandenburg and Rügen, as well as parts of Poland EWE provides about 1.4 million customers with electricity, 0.7 million with gas, and about 0.7 million with telecommunication services. To achieve this, the various companies in the EWE Group operate over 210,000 kilometres of energy and telecommunication networks. For a comprehensive extension of the fibre optics network in the region, EWE has founded the corporation Glasfaser Nordwest together with Telekom Deutschland, which will invest two billion Euros in the fibre optics expansion in north-western Germany over the next ten years.

About mquadr.at

mquadr.at is the leading European company for digital self-service and supports consumers in the telecommunication sector. With our products, they can independently set up all devices related to the Internet access and manage their home network hassle-free. Our software supports consumers within the app via automated assistants, simple optimisation options and automatic detection and repair of problems.The customer-friendly process guarantees quick onboarding and smooth day-to-day Internet use for consumers.