The Swisscom WLAN Optimizer is an easy to use software tool that chooses the best Wi-Fi channel for fast Internet
surfing, changing the configurations of customer CPEs automatically. The Swisscom WLAN Optimizer was developed by
mquadr.at based on sophisticated and market-proven components.
Thus, Swisscom offers perfect support for problems with Wi-Fi channels, and the Swisscom WLAN Optimizer reduces the
number of calls to customer support.
„There’s some kind of trouble with my Wi-Fi connection! Can you help me?“ Support staff faces questions like that
every day. Wi-Fi channel configuration is very important, but all too often not attended to. If the channel isn’t
configured well, connection quality – and therefore, of course, customer experience – will suffer.
In Europe, 13 channels are available for wireless networks. Transmission requires more than one channel, as
neighbouring channels are also utilised. When several Wi-Fi networks are active in the surroundings, interference
problems cumulate. As we see increased use of Wi-Fi networks, the problem of overlapping channels occurs more
frequently. Consumers use laptops and tablets with wireless network connections more and more. Some home networks are
even entirely based on Wi-Fi. Interferences reduce reliability and available bandwidth drastically, leading quickly to
The analysis covers all Wi-Fi networks (active wireless networks), all channels in use, as well as signal strength.
The Swisscom WLAN Optimizer evaluates the results and determines the optimal channel for a reliable and fast wireless
connection. A graphical display of channels and signal strength is available for interested customers. Subsequently,
the Swisscom WLAN Optimizer automatically selects the optimal channel.
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