Since 20.6.2013, the German multinational telco Deutsche Telekom offers its customers quick help with connectivity
issues with the Hilfe Assistent (Help Assistant), an easy to use diagnostics and repair software for PC and Mac. The
Hilfe Assistent is based on a
» successful self-care solution by mquadr.at: m2selfrepair
The Hilfe Assistent is available for download on Deutsche Telekom’s web portal:
» Hilfe Assistent
m2selfrepair is an effective and efficient support system for consumer PCs and apple computers. As a result
consumers no longer need local support and m2selfrepair saves them the trouble of making calls to the hotline.
m2selfrepair is a unique repair solution and, as the name suggests, capable of automatically repairing Internet-related
errors in real time. The solution has been in operation in (among others) the Netherlands, Austria, and Switzerland for
years and is now avaible to customers of Deutsche Telekom in Germany.
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