Telefónica Germany helps their customers with DSL Soforthilfe, an easy to use diagnostics and repair software. DSL
Soforthilfe is based on a successful self-care solution that is the best in its class by mquadr.at:
DSL Soforthilfe is available for download on o2’s web portal:
» DSL Soforthilfe
This development – after m2selfrepair launches by Deutsche Telekom, Swisscom, KPN, and A1 Telekom Austria – clearly
shows mquadr.at’s market leadership in the field of self-care software products in Europe.
Telefónica Germany GmbH & Co. OHG and its brand o2 belong to Telefónica Europe and are part of the Spanish
telecommunication group Telefónica S.A. The Company offers its German private and business customers postpaid and
prepaid mobile telecom products as well as innovative mobile data services based on the GPRS and UMTS technologies. In
addition, the integrated communications provider also offers DSL fixed network telephony and high-speed internet.
Telefónica Germany’s total access base reached 25.3 million at the end of June 2013.
More about Telefónica Germany
m2selfrepair is an effective and efficient support system for consumer PCs and apple computers. As a result
consumers no longer need local support and m2selfrepair saves them the trouble of making calls to the hotline.
m2selfrepair is a unique repair solution and, as the name suggests, capable of automatically repairing Internet-related
errors in real time. The solution has been in operation in with Swisscom, A1 Telekom Austria, KPN and Deutsche Telekom
– and it is now avaible to customers of Telefónica Germany.
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