WLAN Optimization by mquadr.at successfully in use by leading ISPs

mquadr.at’s software solutions for Wi-Fi optimization help to regain the full performance of home Internet in case of overloaded WLAN channels. At the same time they assure stable WLAN connections, fast self-service troubleshooting by the user and higher customer satisfaction.

The easy-to-use application is available as standalone tool or as part of the m2suite and is already successfully deployed with numerous leading ISPs such as upc cablecom, Swisscom, KPN, A1 Telekom Austria, o2 Telefónica Germany, Quickline, and Deutsche Telekom.

Optimal WLAN connections in a few easy steps

The stand-alone tool “WLAN Optimizer” for example guides the user through the optimization process in a few easy steps. The user’s WLAN surroundings are analyzed to find the optimal broadcast channel for the connection. The improved settings are transferred directly to the modem and carried out immediately.

Customers regain the full performance of their WLAN connection and can carry out the optimization at any time by themselves, directly on their computer. This way the WLAN Optimizer enables fast and easy problem solving and higher customer satisfaction.

“We are happy to support for example upc cablecom to extend their customer services with the WLAN Optimizer”, says Markus Pöhl, CEO of mquadr.at.

Technical details and features

• look & feel in the ISP’s design
• automated configuration of the WLAN router/modem/CPE
• dual-band support: analyses and optimization for 5 and 2,4 GHz frequency band
• expert view: detailed graphic of the WLAN surroundings and capacity of the WLAN channels

About mquadr.at

mquadr.at – operating out of Vienna – is the leading European software provider for “digital self-care” & “customer experience” solutions for the telecommunications industry.

Its main areas of expertise cover the automation of customer support processes (service automation), the improvement of customer experience via self-service solutions, and consulting in the introduction of e-care measures. Swisscom, KPN, Deutsche Telekom and A1 Telekom Austria are among mquadr.at’s customers.