Which tools do your customers need?
m2suite home offers numerous functions and features, all customisable and combinable based on the needs and challenges of the target audience. The following catalogue of topics offers an insight into the available features, which can be combined into a software suite to meet your demands and those of your customers.
Set up Internet, e-mail, Wi-Fi, etc. independently.
Diagnosis and self-repair
Identify and solve Internet problems independently in real time.
Fast and stable Wi-Fi for a carefree daily Internet usage.
The remote control for the modem: easy access to all modem functions and settings.
Connect, expand and manage the home network.
Measure and understand Internet speed
Automated setup of e-mails in local e-mail programs.
Internet security tools
Protect your privacy and free your hard drive of unnecessary files.
Make m2suite home your product
With m2suite home you not only choose the feature scope, but also define the look & feel. m2suite home offers an extensive portfolio of standardised customisation ensuring that colours, graphics, logos, fonts and wording fit your established CI perfectly. m2suite home is the daily Internet companion and guarantees that your brand is always present.
Integration of existing services
m2suite offers many options to integrate existing services: This covers the support of customer logins or web portals, the integration of service interfaces and links to web shops including direct integration of cross- and upselling options. In m2suite home, customers discover all support solutions offered by their ISP in one central place.
Internet as a service
Do you want your customers to have not only the best Internet, but also excellent service? Together with you, we develop self-care solutions tailored to fit your Internet products and the needs of your customers. This helps you to reduce customer inquiries and increase customer satisfaction!
Clear KPIs with m2analytics
Statistics and trends are the basis for solid product decisions. Gain insight into the usage of your mquadr.at applications and use the data in your own reports. How do your mquadr.at tools perform, which features are popular and what does your customer base really look like? m2analytics is the answer to these and many more questions – anonymised and secure.
Our customers rely on Internet self-care
Leading telecommunication companies use our self-service solutions and empower their customers to solve the daily internet challenges on their own. See a selection of ISPs who have successfully employed our self-care solutions.
Do you want to offer your customers the best Internet support? Learn more about our Internet self-care solutions and contact us!