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Modem administration

Today modems support many functions, often more than the users know of. m2suite home introduces these features to the user in an easy and understandable manner. It helps to adopt these useful functions quickly and easily by providing all relevant modem information at one glance and ensuring easy access to different modem functions.

All modem data at a glance

Using the modem widget, customers are provided with an interactive display of the most important settings of their modem. This means that information such as the online status, available bandwidth, condition of the line or sim card (using LTE or hybrid modems) as well as WiFi data are immediately visible. Moreover, this information changes dynamically, depending on the modem used, i.e. Internet technology.

WiFi data & guest WiFi

Using m2suite home, all relevant WiFi data (e.g. password, WiFi name or encryption) is not only displayed but ready to be changed whenever the user wishes to do so. By changing the data, a security check of the desired WiFi data is performed. Additionally, the user can set up a separate WiFi access for guests, which can be activated/deactivated when necessary (incl. share function).

Advanced modem control

The modem is one of the most important devices in the home network. m2suite home enables access to different modem functions such as modem restart or reset, activation of the DECT function or VoIP settings. All important modem information is displayed in one place and the user is able to control the modem directly.

All forms of modem communication

To guarantee smooth modem control, m2suite home supports various modem protocols: for the home network via TR-064, HiLink, RESTFul API or JSON and on the server side via “Device Management Plattform” (ACS / TR-069) using special micro services. Depending on the interface, m2suite home can be expanded with individual modem features.

Perfect everyday modem usage

m2suite home helps customers to use their modem optimally. The program provides access to all important modem functions, helping users to get to know their modem and its features. This way, the technical entry barrier is reduced, and the safe settings for the daily Internet usage are ensured.

Do you want to offer your customers the best Internet support? Learn more about our Internet self-care solutions and contact us!